Thanks for shopping the SSG Marketplace. Because card values change quickly and condition is everything, we keep our policy simple.
All sales are final
Singles and opened product cannot be returned or refunded. We can’t accept returns because a card is no longer needed, a deck plan changed, or the market price moved after purchase.
When we’ll make it right
If we made a mistake, we’ll fix it. Contact us within 3 days of delivery if:
- You received the wrong card or the wrong quantity
- A card isn’t in the condition it was listed as
- Something arrived damaged in shipping, or an item is missing
Please include your order number and clear photos. Depending on the situation we’ll send a replacement, issue a refund for the affected item, or offer store credit. If we ask you to send a card back, we’ll cover the return shipping.
Cancellations
Need to cancel? Reach out as soon as possible. We can cancel orders that haven’t shipped yet; once an order has shipped it can’t be cancelled. We may cancel and fully refund an order if an item was listed with a pricing or inventory error.
Shipping
We currently ship within the United States only. Standard shipping is $4.99, and orders of $75 or more ship free. Orders ship within 1–2 business days: we ship Monday, Wednesday and Friday mornings, so your order goes out on our next shipping day. Orders ship USPS Ground Advantage with tracking and usually arrive 2–5 business days after they ship. If your order hasn’t arrived, or tracking shows it delivered but you can’t find it, contact us and we’ll help you sort it out with the carrier.
Contact us
Email [email protected], call (813) 631-8080, or stop by the shop at 13316 Telecom Dr., Tampa, FL 33637.